Today
IT operating model realignment
Restructure teams, roles, and sourcing into a leaner organization with clear ownership and fewer handoffs.
Org assessmentRole designSourcing strategyTransition plan
AI · IT operations · Infrastructure · Talent
IT that runs leaner and thinks faster.
We help mid-sized companies and enterprise IT teams adopt AI, realign their IT organization for efficiency, modernize datacenter and infrastructure, and add skilled engineers on demand.
Services
Everything a modern IT organization needs.
AI strategy & enablement
Use cases that pay back, rolled out with the right security and cost controls.
Datacenter & infrastructure
Exits, colocation and cloud moves, network and compute engineering.
Your team + our engineers
Staff augmentation
Engineers, developers, and PMs on contract or contract-to-hire.
alert noise ↓
Intelligent operations
Monitoring and automation that cut alert noise and fix repeat issues on their own.
ServiceNow & ITSM
The workflow platform that makes a new operating model run every day: intake, routing, approvals, and SLAs, built close to out-of-box.
IncidentProblemChangeRequest & PortalKnowledgeSLMCMDB
Operating model realignment
Same budget. Sharper organization.
Most IT organizations grow by addition: acquisitions, new tools, new teams. We redesign the structure so every service has one owner and the work flows instead of bouncing.
BeforeGrown by addition
- Overlapping teams and duplicated roles
- Tickets bounce between groups
- Vendors and contracts nobody owns
- No clear view of cost per service
AfterDesigned on purpose
- One owner for every service
- Clear tiers and escalation paths
- Right-sized mix of staff and partners
- Measured from day one in ServiceNow
Process
Clear plan. Fixed price.
Discover
Assess what's running, who owns it, and what it costs.
Design
Target state and a fixed-fee statement of work.
Deliver
Build and go live with weekly demos and status.
Operate
Hand off to your team, or keep us on.
Why TLH
Led by people who have run enterprise IT.
20+years leading IT organizations
Globalmulti-site, multi-country operations
Seniorpractitioners on every engagement
Fixedfees wherever scope allows
Multi-site datacenter exitPost-acquisition IT integrationServiceNow ITSM implementationEnterprise monitoring & automationEnterprise AI rolloutManaged network transition
Engagement models
Start small or go big.
2–4 weeks · fixed fee
Assessment
- Current-state findings
- Prioritized roadmap
6–16 weeks · fixed SOW
Project delivery
- Design through go-live
- Handoff and training
Hourly or monthly
Staff augmentation
- Fast shortlists
- Contract-to-hire option
Monthly retainer
Advisory
- Senior IT guidance
- Vendor and renewal support
Contact
Let's fix what's slowing you down.
Send a short note. We reply within one business day to set up a 30-minute call.